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Delta updates variables are overwritten after browser refresh

Description

In the Global Settings panel you can set variables that will work for this session. If eventually you reload the page and enter the Global settings section again, it will overwrite the values.

Please take a look at the attached video. I can not enable deltas on staging so this test was in Prod.

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1
  • 17 Oct 2023, 01:28 AM

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Luis Ramirez October 17, 2023 at 2:14 PM

I just checked the browser calls and this information comes from the backend, so the PUT works fine saving the info, the GET retrieves the default value instead of the “stored” one.

Alan October 17, 2023 at 3:09 AM

Would suggest providing the output in developer tools as well, showing what gets called when setting the values, and what it’s returning after the the refresh.

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Zendesk Support

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Created October 17, 2023 at 1:28 AM
Updated October 20, 2023 at 7:00 AM
Resolved October 20, 2023 at 7:00 AM

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